Cool Water

After Sales Assurance

Refund for No Delivery: You are eligible for a refund if orders not shipped or orders not received by the estimated delivery date.

Refund For Mismatched Goods: File a complaint within 21 days of receipt. If it's the seller's fault, return for a refund, or get a refund without returning.

Green Shipping Protection Service (For US Buyers)

This service ensures dual protections for your shipping concerns.

• ✔️ Platform Refund:

  Request a refund if your package is lost, delayed, or damaged.

• ✔️ Insurance Compensation:

  Claim compensation from the insurance company for extra coverage.

Secure Payment

As part of our commitment to a safe environment, we have obtained security certificates from various reputable and trusted security organizations.

• 💳 Payment method
• 🛡️ Security certification

Logistics Support

Worldwide Delivery: With 1000+ routes, we deliver to over 220 countries and regions worldwide.

Premium Service Options:

• 🚚 Free Shipping
• ⏱️ X Days Delivery
• ✔️ On Time Guarantee
• 🔄 Free Return